Shipping policy

Shipping is $7.95 Flat Rate for US orders under $100. Shipping is FREE for US orders over $100. Items are shipped using USPS or UPS. We process and ship packages within 3 business days of purchase (usually sooner).

For international packages, we charge the USPS Priority Mail International price that is provided by Shopify. We are not responsible for any customs fees or taxes associated with your purchase.

Susanna, Inc is not responsible for any lost or stolen packages.

If you need a package expedited, please call or email us at info@shopsusanna.com and we can do our best to accommodate you! Call/text during business hours 617-492-0334 (Cambridge) or 617-945-6880 (JP).